INTRODUCTION
TheeElegantPalace.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.
INFORMATION WE COLLECT
We may collect the following personal information:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card numbers, billing address)
- Demographic information (age, gender, interests)
- Communication preferences
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device information
We use cookies and similar tracking technologies to enhance your experience. These may include:
- Essential cookies for website functionality
- Analytics cookies to understand how you use our site
- Marketing cookies for targeted advertising
- Preference cookies to remember your settings
HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis or valuable information to improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To send you marketing communications (with your consent)
- To comply with legal obligations
LEGAL BASIS OF PROCESSING
We process your personal data based on:
- Your consent (for marketing communications)
- Contract performance (to provide our services)
- Legal obligations (compliance with laws)
- Legitimate interests (improving our services, security)
HOW WE SHARE YOUR INFORMATION
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal data:
You have the right to request copies of your personal data.
You have the right to request correction of inaccurate or incomplete data.
You have the right to request deletion of your personal data under certain circumstances.
You have the right to request restriction of processing under certain circumstances.
You have the right to request transfer of your data to another organization.
You have the right to object to processing of your personal data under certain circumstances.
You have the right to withdraw consent at any time where we rely on consent to process your data.
CHILDREN’S PRIVACY
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
CHANGES TO THIS POLICY
We may update this privacy policy from time to time.
CONTACT US
If you have any questions about this privacy policy or our privacy practices, please contact us:
Address: 1478 B St #1A Hayward CA 94541
Phone: 510-940-2901